QBQ! Quicknote - Why do we have to go Through all this Change  |
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 "Why do we have to go through all this change?" Have you ever heard that question? It's no different than using the Seven Sinful Words: "We've Never Done It That Way Before!"Our oldest of seven children, Kristin (19), called from her bank teller job at Wells Fargo. My "How's your day going?" question got this response: "What a drag, Dad, I'm dealing with change!" I told her, "Honey, we're all dealing with change - it's everywhere." She said, "No, Dad, a guy came in with $300 in quarters today and I got stuck rolling it - I'm REALLY dealing with change!" Well, it's still true: We're all dealing with change, aren't we? Of course, CHANGE is not the real problem, nor even the speed of change - it is the way we RESPOND to change with our thoughts, emotions, and actions. We are all currently challenged by: Changing workforce: As "managers and leaders" get older, it's more difficult to understand the unique values and thinking of the younger people they employ. Changing customer: More informed, higher expectations, more options, more assertive ... more quickly ready to "walk." Changing relationships and roles: Restructuring, reorganizing, and "right sizing" - all breeding confusion, if not fear. Changing view of resources: It's likely your organization and you are spending less dollars, hiring less people, and securing less space than a year ago. "Do more with less!" - right? Changing technology: Enough said.  Not one of these is within our control. What IS within our control, though, is our response. When we respond to change with Blame, Complaining, and Procrastination, we do NOT adapt as swiftly to change as the market requires. But what would it be worth to you and your organization if we did? We can do it - as individuals - by asking a better question, one that allows us to renew our sense of ownership, personal accountability, and individual power. When this happens, each of us is able to anticipate, accept, and adapt to change. Instead of asking a lousy question like, "Why do we have to go through all this change?" let's ask a productive question - a QBQ! - such as: "How can I adapt to the changing world around me?" It is a question that gets answers. Answers that move us and our organizations forward - today.  John G. MillerAuthor of QBQ! and Flipping the Switch ------------------------------------------------------------------- QBQ! QuickNotes may be forwarded by email to others or printed in their entirety with credit given for personal and group use. Copyright QBQ, Inc. 2007. All rights reserved. Host a QBQ! event at your organization and start making personal accountability a core cultural value. Click here for more information or give us a call today at 1-866-988-RAIN - we'd love to hear from you! Learn more about Personal Accountability and the QBQ! at our Personal Accountability at Work website Visit the QBQ! QuickNotes Archives Personal Accountability should be an important part of every organizational culture. Unfortunately though a culture of personal accountability is often times eroded and replaced by a destructive culture characterized by negativity, blame shifting, finger pointing, and poor employee morale. QBQ! The Question Behind The Question seeks to eliminate this noxious culture and replace it with one where individuals take responsibility for their actions and ask themselves what they as individuals can do to help the organization succeed and prosper. For more information about how you can create a culture of personal accountability in your organization give us a shout! 1-866-988-RAIN   |
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