| Employee Retention Starts With Hiring the Right Employee |
Employee Retention - It may seem obvious - but the key way to improve Employee Retention is by selecting and hiring candidates who are right for the job.We see it all the time. Employee Retention is the hot button topic these days. Our Customers call us asking, "What can I do to better improve retention in my organization?" Our answer is very simple. Begin with hiring the right employee. I know. We hear it all the time. "People leave people, not jobs." The reality typically is the employee probably doesn't fit the job. Or the boss doesn't understand how to motivate and reward the employee. Why is the boss really "bad?" The boss is "bad" because they expect the employee to perform - they expect the employee to do their job. But the problem is - the employee doesn't fit the job. The employee can't do the job from a behavior, values, or personal talent perspective so the boss puts their attention on their employee's inability to do that job. In other words, the boss focuses on the employee and what they aren't doing. We call this "the doom loop." Step One - Employee doesn't do their job as expected. Step Two - Boss notices. Step Three - Boss tries to help the employee or skirts the issue until someone else notices. Step Four - Employee feels pressure. Step Five - Boss ostracizes employee somehow or says something to employee while hoping that the employee updates their resume and gets a job elsewhere. Step Six - Employee feels more pressure - updates resume. Step Seven - Boss wishes employee would leave while employee wishes boss would leave them alone. Step Eight - Confrontation or quiet boiling over of boss and employee Step Nine - Employee leaves and leaves angry - spoiling the morale of the team. The result of a hiring mistake? Well - I wish it were just limited to the costs associated with hiring. The real cost of poor Employee Selection are found in poor team morale and low productivity. After all... "Bad employees" don't leave quietly. Try this sometime. Take a dog and ask it to meow. Or take a cat and ask it to bark. Madness, right? That's what is happening every day in America. Employee Retention and Employee Selection are after-thoughts. "Hurry... Get someone in here. We need someone to do the job now." What you really need is someone to do the job well. If the job could talk, what would it say? What to do... Benchmark the job. Match the applicant to the benchmark from a Behaviors, Values, and Personal Talents perspective. See more on Employee Selection Personality Profile Set expectations - Train the manager on what to expect from the employee. When you bring the new employee on your team, begin the coaching process immediately. Interested in seeing the power of the best Pre-Employment Personality Profile System available? It will be our pleasure to show you a sample profile of the most powerful Job Match System available. Give us a call or drop me an email at Additional Information and Resources: |