Human Capital Strategies March 4 to March 10
Happy Monday Everyone!
Welcome to the latest edition of Human Capital Strategies! Each week, we give you insight into the 5 most interesting blog articles of the week. They will help you improve your most important assets, your people and yourself. This week, we feature posts, which contain information on organizational culture, customer service experiences, sales strategy and much more!
We hope you enjoy!
See you next week!
Whitney Johnson & Bob Moesta, HBR Blog Network: Procrastination is Essential to Innovation - Is procrastination your best friend? Or is it your worst enemy? People view procrastination differently. In this post Whitney and Bob share their story of procrastination.
Follow Whitney & Bob on Twitter: @johnsonwhitney & @bmoesta
Doris Nhan, SmartBlog on Leadership: How a creative work environment encourages more risk and more rewards - Is creativity encouraged at your workplace? Do you believe that creativity creates a more successful organization? In this post Doris provides a great video featuring Tim Brown, the CEO of IDEO, a global design consultancy. Check out this post to see if you agree with Doris!
Follow Doris on Twitter: @Doraquinn
Carol Roth, Business Unplugged: You Can’t Automate Common Courtesy - In today’s world, it is very easy for people to turn into robots. Auto messages, e-mails, calendars and many more tools are making the world less and less personable. In this post, Carol describes the importance of simple common courtesy, and how today’s technology is taking it away little by little.
Follow Carol on Twitter: @CarolJSRoth
Alen Mayer, The Science and Art of Selling Blog: Are Sales People Born or Made? - Do you think that people are just born great sales people? Or is it possible to be trained into becomming a successful sales person? In this post Alen tells all. He also provides a very interesting infographic!
Follow Alen on Twitter: @mayeralen
Jon Gordon, Jon Gordon Blog: The Worst Customer Service Ever - How many times have you experienced horrible customer service? Now think of how many times you told your bad customer service story. Did you use your social media networks to spread the word? Check out this post to see Jon uses an example to show how positive customer service experiences are more important than ever.
Follow Jon on Twitter: @JonGordon11