Employee Internet Abuse - a Talent Management "Symptom"
Another interesting survey was recently published by the AMA and The e Policy Institute that sheds light on Employee Internet Abuse and what employers are doing about it.
What they found about Employee Internet Abuse may enlighten you...
"...more than one fourth of employers have fired workers for misusing e-mail and nearly one third have fired employees for misusing the Internet."
BIG Talent Management Questions!
Are your employees misusing the Internet on your dime?
Is your organization exposed to needless risk because an employee is generating/forwarding inappropriate email that has your company url on it?
Do you have an Internet Use Policy?
Do your employees know what is expected of them to perform their job well?
Wait a minute!
Isn't using the Internet a right?
As an employee, do I not have the right to cruise the Internet without judgement from my employer?
No and no!
We find that many believe the use of the Internet is a right - not a privilege in the work place. While we certainly do not advocate the wholesale blocking of internet content to create a police state or at the very least a "big brother" work environment, we do advocate the use of common sense.
Unfortunately common sense cannot be forced on people. More survey results follow...
"The 28% of employers who have fired workers for e-mail misuse did so for the following reasons: violation of any company policy (64%); inappropriate or offensive language (62%); excessive personal use (26%); breach of confidentiality rules (22%); other (12%).
The 30% of bosses who have fired workers for Internet misuse cite the following reasons: viewing, downloading, or uploading inappropriate/offensive content (84%); violation of any company policy (48%); excessive personal use (34%); other (9%)."
In dealing with Internet abuse we find the problem may typically be found in one of three "buckets".
The employee didn't know the Internet Use Policy nor were they aware of what would be considered inappropriate Internet Behavior.
The employee was not aware of key job performance criteria.
The employee was not the right fit for the job.
If you do not have an employee Internet Use Policy, put one in place immediately.
If your employees do not know what they need to do to do their job well, inform them.
If you have the wrong people on your "bus", get an effective Talent Management Strategy in place asap.
Now go Maximize Possibility!
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Chris Young helps organizations Maximize Possibility through talent management, cultural transformation, and strategic intervention. Bring Chris in today!